The human skills necessary for successful collaboration in organizations are essential, perhaps even more so as the future of work evolves into a hybrid model. These skills are unique as they cannot be acquired through a single training course but require constant practice and coaching to achieve mastery. One-to-one coaching with communication experts is a viable solution for many individuals and organizations. Still, this model is difficult to scale, depends largely on the coach's availability, and, in some contexts, may be cost-prohibitive. This session suggests a limited number of digital solutions that enable learners to practice collaboration-related human skills in safe, relevant simulations. These immersive learning experiences incorporate artificial intelligence (AI), virtual reality (VR), and other technologies to avoid the temporal and scalability limitations of human coaching. They provide an effective supplement to conventional training.
By the end of this session, you should be able to:
- Identify the top human skills necessary for effective collaboration
- Assess and select AI/VR-enabled learning experiences that strengthen collaboration skills based on organizational context and need
